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Submit a Ticket – Get Help with Your Posticy Experience

Submit a Ticket to Resolve Questions, Request Features, or Apply for Refunds

Reach out to us directly.
We evaluate your problem.
We get back to you with a solution.

Encounter an issue or need assistance with your Posticy account? Our dedicated support team is here to help. By submitting a ticket, you can quickly address and resolve various concerns, whether they involve general queries about our services, requests for new features to enhance your experience, or refund inquiries related to our offerings. Please select the nature of your issue and prioritize the ticket to help us better understand the urgency of your need and respond appropriately.

This setup helps guide users through the process of submitting a support ticket by clearly indicating the types of issues that can be addressed and the priority levels available, ensuring they receive the appropriate level of support.

Our address:

Posticy GmbH
Helene-Lange-Str. 1b
14469, Potsdam

support (at) posticy.com

Or write us an email: support (at) posticy.com