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Client Growth Manager

At Posticy.com, we are dedicated to delivering exceptional services and innovative solutions to our clients. As we continue to expand our operations and enhance our market presence, we are seeking a highly skilled and versatile Client Growth Manager to join our dynamic team. This pivotal role combines business development, client relationship management, and strategic sales, making it ideal for someone who thrives in a fast-paced environment and is passionate about driving business growth.

Key Responsibilities

  1. Client Acquisition and Business Development:
    • Identify and target potential clients through various channels.
    • Develop and implement strategies for outreach, networking, and partnership building.
    • Lead initial client meetings, pitches, and presentations.
    • Negotiate contracts and close deals.
  2. Client Relationship Management:
    • Serve as the primary point of contact for key client accounts.
    • Regularly engage with clients to understand their needs and ensure their satisfaction.
    • Identify opportunities for upselling and cross-selling services within existing accounts.
    • Work to resolve any issues clients face, ensuring a high level of client retention and satisfaction.
  3. Sales Strategy and Execution:
    • Develop and refine the agency’s sales strategies and processes.
    • Train and mentor team members on effective sales techniques and client management.
    • Set sales goals, track performance, and adjust strategies as necessary to meet targets.
  4. Reporting and Analysis:
    • Monitor and report on sales results, market conditions, and client feedback to inform business strategies.
    • Use CRM tools to manage client data, track interactions, and analyze client engagement and sales conversion metrics.

Skills and Qualifications

  • Proven experience in business development, sales, and account management.
  • Strong interpersonal and communication skills.
  • Ability to manage multiple client accounts and projects.
  • Strategic thinking with the capability to drive business growth.
  • Proficiency in CRM software and sales management tools.

Language Skills

  • Fluency in English: Must possess excellent command of the English language, with the ability to communicate clearly and effectively in both written and spoken forms.
  • Native German Speaker: Preferably a native speaker of German, demonstrating fluency and cultural competency, which is essential for engaging with German-speaking clients and markets.

What you will get

  • Official employment
  • Hybrid work model
  • Flexible work schedules

Additional

  • City: Potsdam, Berlin
  • Education: Bachelor’s degree in Business, Communications, Marketing, or a related field or equivalent work experience
  • Work experience: Any
  • Salary: Industry Average
  • Schedule: Stable 8-hour shift
  • Work location: Remote

This combined role requires a versatile individual who is capable of juggling multiple aspects of business growth and client management. The person needs to be exceptionally well-organized, proactive, and have a solid understanding of both acquiring new clients and expanding relationships with existing ones.

You can also apply by sending your application to: career@posticy.com